Contact Citistar Financial

We have local offices in Ontario and British Columbia, ready to provide you with professional insurance and financial consulting services at any time

Contact Us

You can schedule a consultation by phone, email, or visiting our office. Our professional advisors will respond to your inquiry as soon as possible.

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Our Service Offices

Dual offices in Ontario and British Columbia, providing face-to-face professional services nearby

Ontario (Markham) Office

Serving clients across the Greater Toronto Area and throughout Ontario, offering bilingual Chinese-English one-on-one consultations. Welcome to visit in person or schedule by phone. Address: 306-85 Enterprise Blvd., Markham, ON L6G 0B5

British Columbia (Vancouver) Office

Serving clients across Greater Vancouver and throughout British Columbia, offering bilingual Chinese-English one-on-one consultations. Welcome to visit in person or schedule by phone. Address: 1500-1200 W. 73rd Avenue, Vancouver, BC V6P 6G5

Ontario (Markham) Office Location

306-85 Enterprise Blvd., Markham, ON L6G 0B5

Information You Can Prepare Before Scheduling a Consultation

Prepare the following information in advance so our advisors can provide more accurate plan recommendations

Your age and family member information
Current insurance coverage status
Monthly income and disposable insurance budget
Main financial goals (such as education, retirement, property protection)
Brief description of health status
Whether you need group insurance or corporate plans
Preferred consultation language (Chinese or English)
Preferred consultation method (in-person, phone, or video)

Frequently Asked Questions Before Contact

No. Citistar Financial offers completely free initial consultation services with no obligation or pressure. Our goal is to understand your needs first, then provide suitable plan recommendations.

Of course. We provide phone and video consultation services, so no matter where you are in Canada, you can enjoy the same professional experience.

We can usually arrange a consultation appointment within 1-3 business days. For urgent needs, please call our office directly, and we will do our best to prioritize your request.

Yes, our advisory team is fluent in Mandarin and English, and can provide services in the language you are most comfortable with, ensuring you fully understand every suggestion and term.

Take the first step in your protection planning today

Professional advisors at Citistar Financial are always ready to offer you completely free initial consultations to help you develop the most suitable insurance and financial planning solutions.